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Hyatt Regency
Century Plaza

2025 Avenue of the Stars
Los Angeles, CA 90067
Tel: (310) 228-1234

Jennifer TescherDear Colleagues:

As CFSI turns 10 this year, we are both celebrating our past and driving towards a refreshed vision for the future. The financial services industry looks dramatically different from where we stood just ten years ago. While we have accomplished a great deal, there is much more to do in our work to create a robust marketplace—a marketplace that measurably and actively contributes to stronger financial lives for all consumers. This is the focus of EMERGE: The Forum on Consumer Financial Services Innovation.

EMERGE advances our industry’s efforts to meet consumer need by centering our work around financial health. This is the rallying cry for the next decade. Designing and delivering products and services that improve financial health starts with a deep understanding of the consumer. The EMERGE agenda will bring consumer data and stories to life, providing a foundation for building profitable solutions to consumer pain points. Our pre-conference session, The Financial Underserved Field Experience, is the best way to begin. This interactive workshop will take a group of attendees through the daily decisions and tradeoffs facing consumers with a series of real-time financial transactions and inquiries at financial service providers around Los Angeles. Sessions and speakers throughout the conference will explore specific consumer behaviors, with session tracks structured around the ways consumers spend, borrow, save and plan.

These insights intersect with our increased focus on innovative strategies and cutting-edge products. We will hear from and work with both the entrepreneurs and established players who are transforming the way we respond to consumer need. On topics from alternative data to next-gen prepaid products, employer-based lending to Bitcoin, these sessions will provide actionable guidance and tools.

And, in true LA fashion, there will be countless opportunities to mix and mingle with the stars of our industry. From high-energy sessions to networking and collaboration opportunities, including our one-of-a-kind speed networking event, EMERGE will help you connect with fellow leaders and innovators like never before.

We welcome fresh faces and longtime friends alike to join our growing network of innovators as we work towards a healthier financial future for American consumers. Join us June 4-6 in Los Angeles at EMERGE, and start the conversation now with #financialhealth.

Jennifer Tescher
President & CEO
Center for Financial Services Innovation