All Sessions | Innovation


1:45 - 2:15 Rob GuilfoyleEmmett Higdon


Everything You Need To Know: AI Powered Chatbots


Rob Guilfoyle
Co-founder & CEO, Abe

Emmett Higdon
Director, Mobile Practice, Javelin Strategy & Research


Session Description

Banking is one of the industries most at risk of major disruption in the next three years. At the heart of this disruption are innovative financial technologies, such as artificially intelligent chatbots. AI-powered chatbots are opening up new opportunities for financial providers to win valuable Millennial market share.  Rather than searching for their financial information in mobile app menus, users can ask a chatbot straightforward questions through the secure mobile messaging platforms they already use, such as Slack, SMS messaging, and Facebook Messenger. Chatbots can also deliver personalized, proactive money management advice that can help customers improve their financial well-being.  As tech-savvy consumers—especially Millennials—develop higher standards for customer service and convenient, friction-free digital experiences, banks must evolve in order to remain competitive and profitable. Join us to learn how artificially intelligent chatbot technology can help your bank stand out and and reach multichannel Millennials where they already are, providing more convenient access to your products and services.

Orret Davis
Head of Growth, Abe


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