Can You Build a Relationship Through an App?
Editor at Large, American Banker
Co-founder & CEO, Chime
It’s a Holy Grail for many in the financial industry: the ability to create human-like conversations and relationships with customers when the only interaction they have is through an app. Many would say banks have yet to figure this out. Three mobile app startups -- Chime, Dyme and Acorns -- all have forged connections with consumers, particularly millennials, in different ways. They will share some of their tactics in this panel.