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5:00 - 5:30 Gareth GastonAdrian SlobinVirginia Suliman


Eat, Shop and Sleep - secrets in omnichannel from travel and hospitality


Gareth Gaston
EVP, Head of Omnichannel, U.S. Bank

Adrian Slobin
VP / Managing Director Midwest, Sapient Nitro

Virginia Suliman
VP Digital Design & Development, Hilton Worldwide


Session Description

The quest for an omnichannel experience is common in financial services and in other industries, such as travel and retail. Gareth Gaston, EVP of omnichannel banking at U.S. Bank, will lead a panel discussion among travel experts on their experience delivering a seamless customer experience through all of their customer touch-points. They will talk about their wins, frustrations and a few secrets they've learned along the way. Learn how you can apply what industries has learned in your quest for omnichannel excellence.


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