All Sessions | Consumer Banking A


2:30 - 3:15 Jason KammerLouis Blatt


Digital by Design – a View from the Regional Bank Trenches


Jason Kammer
VP, Strategic Digital Initiatives, Fifth Third

Louis Blatt
SVP Corporate Strategy, Genesys


Session Description

Financial institutions are at different places in their journey towards digital transformation. Fifth Third Bank is a super regional bank that is in the middle of their digital transformation with a strong focus on the mobile and digital customer experience. They are amongst the industry leaders in mobile engagement. Attendees will receive actionable insights and a view from the trenches as Jason Kammer with Fifth Third walks through their journey – successes and struggles – to transform their mobile and digital experiences


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