Industry Innovation Luncheon | Is Your Branch Workforce A Growth Engine?
EVP, Kiran Analytics
EVP and Chief Development Office, Financial Supermarkets Inc.
Judith A. Verb
SVP and Regional Manager for Consumer Banking, U.S. Bank
It could be, if you can successfully implement new staffing models like universal banker, acquire and retain top talent, and align selling capacity to market opportunity. Changing consumer behaviors and technology are transforming the role of the branches and bankers. And, the relevance of the branch workforce is — and will remain — high for improving new customer acquisition and cross sell. Optimizing your branch workforce can turn it into an efficient engine for growth.