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Wednesday, September 17, 2014

1:15 p.m. - 1:45 p.m.

KEYNOTE ADDRESS: RE-IMAGINING THE DIGITAL JOURNEY

Dr. Gavin Michael, Head of Digital for Consumer & Community Banking, CHASE CONSUMER & COMMUNITY BANKING

Gavin Michael, head of Digital at Chase, knows mobile and digital technologies are changing the nature of banking. By making the digital customer experience more simple, personal and yes—even more human—Michael and his team are helping Chase to lead the digital transformation of financial services. Come hear what’s happening in this exciting space and what’s ahead for the industry.

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