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Friday, November 21, 2014

10:30 a.m. - 11:15 a.m.

CLOSING FEATURED SESSION: STRATEGIC REFRESH – WHAT NOW? – SMALL BUSINESS SEGMENT LEADER PANEL

Moderator: Nick Miller, President, CLARITY ADVANTAGE CORPORATION
Lonnie Hayes, EVP/Executive Director, Small Business Segment, BBVA COMPASS
Panelist: Robert Kleiber, National Director, Small Business Banking, CITIBANK NORTH AMERICA
Steve Fiata, Senior Vice President – California Retail Banking / National Business Banking Sales Manager, FIRST BANK

“This business is not about longevity, it's about relevance.” Satya Nadella, CEO, Microsoft.  Small Business Banking Leaders face the same challenge – how to be relevant to owners of owner-managed businesses whose business challenges are more complex and whose choices are much richer than they were even three years ago.  Each of our panelists has recently refreshed their strategies.  They’ve come to different conclusions. In this discussion they’ll discuss the factors they considered, their assessment of the future, and lessons learned. 

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