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Letter from the Chairmen

"Margins are pinched, loan demand has yet to recover, consumers and regulators are pushing back on all kinds of fees – in some ways, it seems as though nothing has changed over the last 12 months." Read more...

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Thursday, March 14, 2013

3:00 PM - 3:45 PM
Track: Tech Trends View Track


Jonathan Velline, EVP, ATM Banking and Store Strategy, WELLS FARGO BANK
Jay Freeman, Senior Advisor, GALLUP

From the introduction of the automated teller machine to Internet and more recently mobile banking, technology continues to change in profound ways in how our customers interact with us. In this session Jonathan Velline, Wells Fargo's EVP for ATM and branch technology will share his insights on what's next in this continuing trend. Joining Jonathan will be Jay Freeman, Sr. Advisor for Gallup to speak about how firms are harnessing technology to promote increased customer engagement and branch growth. 

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