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Tuesday, March 13, 2012

10:15 AM - 11:00 AM


Penny Crosman, Editor in Chief, BANK TECHNOLOGY NEWS
Bianca Buckridee, Social Media Operations Manager, JPMORGAN CHASE
Ally Basak Russell, Head of Compliance, HEARSAY SOCIAL
Tim Reis, Head of Mobile and Social Solutions for the America's, GOOGLE
Jennifer Grazel, Global Head of Category Development - Financial Services, LINKEDIN

Change in the coming year will turn from developing ways for people to interact with banks on social media to using it as a tool to measure sentiment and overall satisfaction. Hear success stories about best practices in social media for financial services. 

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