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Venue

Boca Raton Resort
501 East Camino Real
Boca Raton, FL 33432

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Tuesday, March 13, 2012

11:00 AM - 11:30 AM

BOSTON CONSULTING GROUP BENCHMARKING STUDY

Carl Rutstein, Senior Partner and Head of Payments Practice in The Americas, BOSTON CONSULTING GROUP
Kent V. Stone, Executive Vice President, U.S. BANCORP

 

Retail banking operational excellence has become a top priority as banks strive to improve performance in the aftermath of the recession and new regulations.  BCG will present the results of its comprehensive benchmarking across the best performing retail banks in the world and discuss the key capabilities of these banks.  U.S. Bank will share its thoughts on how it achieves an exceptional efficiency ratio.

 

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