Share |

Sunday, March 21, 2010

1:00 PM - 3:00 PM

PRE-CONFERENCE WORKSHOP: WHO’S WINNING, WHO’S LOSING, AND WHY

Trish Dorsey, Senior Vice President, TNS
Joe Hagan, Senior Vice President, Financial Services, TNS
Theresa McLaughlin, Chief Marketing Officer, CITIZENS FINANCIAL GROUP

TNS will discuss how leading banks are performing in terns of acquiring, retaining and cross-selling customers.   Diagnosis of this performance -- which will encompass customer service, brand health, and marketing communications effectiveness – will reveal opportunities for revenue and profitability growth.

>> Submit a question to this session's speakers

>> Return to Agenda