Managing Director, Head of Business and Market Development, Citi Retail Services
Leslie McNamara is Managing Director and Head of Business and Market Development for Citi Retail Services, one of North America's largest and most experienced retail credit solutions providers. The business delivers consumer and commercial credit card products, both private label and co-brand, to retailers and their clients across North America. Backed by the global power of Citi, it serves nearly 90 million accounts for a number of iconic brands, including Best Buy, ExxonMobil, Macy's, Sears, Shell and The Home Depot. Citi Retail Services offers cutting-edge digital options, multi-channel retailing expertise and industry-leading data analytics capabilities that help retailers from a broad range of industries grow their businesses.
Ms. McNamara has been in her current role since April 2016. The Business and Market Development group is a new unit Leslie was instrumental in creating that encompasses all market-facing activities for Citi Retail Services. Included in Leslie’s responsibilities are business development, research and insights, strategic communications, and workforce development. Before assuming this role, she was Citi Retail Services’ Managing Director for Partnership Management, a position she accepted in August 2011. In that role, she provided strategic direction and leadership for Citi’s retail partner private label and co-brand credit card programs. She also headed the company’s field sales and merchant services organizations, which provide day-to-day sales and processing support for the business’ partners’ retail locations.
Ms. McNamara joined Citi in 2002, holding positions of increasing responsibility in Partner Management, Marketing and Customer Engagement. Her financial services experience is rooted in consumer lending, business development and marketing, with a concentration in cards and payment products. Her former employers include CoreStates Financial Corp, Mellon Bank, Qwest Interactive, and Proctor & Gamble.
Ms. McNamara is a winner of Citi’s Senior Excellence in Leadership Award and is active in the firm’s women’s leadership initiatives. An accomplished speaker, she frequently presents on industry issues and trends. PaymentsSource magazine twice named Leslie one of the Most Influential Women in Payments.